ABOUT BIGBUY

A new kind of supermarket, built for how the UAE actually shops.

What we're building

A supermarket that works two ways, open the website for groceries in 30 minutes, or walk into a BigBuy store down the road. Same prices, same freshness, your choice.

How we do it

Direct sourcing from farms and suppliers, fast cold-chain logistics, and a team that treats every order like it's going to their own family. No middlemen, no surge pricing, no excuses.

ONLINE AND AROUND THE CORNER

About BigBuy

A neighbourhood supermarket that learned to deliver  without losing what made it a neighbourhood supermarket.

BigBuy is a hybrid retailer based in the UAE. We run physical supermarket stores you can walk into, and an online shop you can open from anywhere in the country. Both sides share the same inventory, the same prices, and the same standards because to us, they're not two businesses. They're one supermarket with two front doors.

We're a startup, and we're proud of that. It means every decision still gets made by someone who answers customer calls personally. It means we move quickly, listen properly, and aren't yet big enough to forget who we're here for. We hope to keep some of that even as we grow.

Whether you're ordering breakfast staples at 7 AM or stopping by a store on the way home, you're shopping with people who care that you came back tomorrow. That's the whole idea

WORDS ABOUT US

Our Team

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Mark Jance

CEO / FOUNDER

Aviana Plummer

CEO / FOUNDER

Braydon Wilkerson

CEO / FOUNDER

Kristin Watson

CEO / FOUNDER
Small team. Big plans.

Where we are today, on the way to something bigger

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AVERAGE DELIVERY TIME

Inside a BigBuy store

A walk through one of our stores — what we sell, how we stock fresh produce daily, and what makes shopping in person at BigBuy different from anywhere else.

How a 30-minute delivery actually happens

From the moment you tap "place order" to the doorbell ringing — a look inside our dark-store operations, our packing process, and the riders who make the promise real.